Case Study: Gochisou boosts repeat clientele with Loyalzoo

Gochisou - Customer Case Study

Gochisou, a fast-service Japanese food restaurant serving fresh dishes like katsu curry, sushi bento, gyoza, and yakitori, was competing in a busy business park surrounded by other lunch options. Their challenge was to stand out, drive traffic during slower periods, and become the lunchtime choice for busy on-the-go customers. To meet this need, they used Loyalzoo’s digital loyalty program.

With Loyalzoo, Gochisou used Handsfree Marketing to welcome new customers with 50 extra loyalty points, plus double points offers and blast marketing messages to boost footfall and promote specials. The results were strong: after four years with Loyalzoo, Gochisou increased repeat clientele by 27% and raised average customer spend by 45%.

Gochisou

Eamonn Carmichael

Manager