Case Study: CheckChangers boosts customer loyalty with LoyaltyMatch

Financial Services Technology Group Builds Success for Clients Using Customized LoyaltyMatch Platform

The customer, CheckChangers, a chain of independently owned financial service stores, faced the challenge of differentiating itself in a competitive market by creating a simple but valued loyalty program for its customers. To address this, they worked with their technology provider, DCS, who utilized the LoyaltyMatch Software-as-a-Service platform to build a customized solution.

LoyaltyMatch provided a fully integrated point-of-sale system that made signing up new members effortless. The solution was a proven success, resulting in nearly 20,000 members who accumulated over 8,000,000 points redeemable for cash. This program provided a significant competitive advantage for CheckChangers and led to plans for a mobile app.

CheckChangers

Paul Gagerman

Chief Operating Officer