Case Study: Evereve drives loyalty across omnichannel retail with LoyaltyLion

Evereve drives 30%+ of revenue from loyalty with LoyaltyLion

Evereve, a US women's fashion retailer with over 100 stores and a growing online presence, faced the challenge of modernizing its outdated, postcard-based loyalty program. Their in-house system lacked transparency for customers and staff, offered limited tools for engagement, and was not scalable enough to match their new, unified Shopify commerce platform. They needed a new solution from a vendor like LoyaltyLion that could provide consistent visibility and functionality across all sales channels.

LoyaltyLion implemented a modern loyalty program that integrated seamlessly with Evereve's Shopify POS, online store, and personal styling service, Trendsend, via a flexible API. The solution provided clear points visibility for customers and store teams, automated enrollment, and powerful integrations with marketing tools like Klaviyo. The results were significant, with LoyaltyLion driving over 30% of total revenue and members who redeem rewards spending 5.7x more and ordering 5.7x more frequently than non-members.

Evereve