LoyaltyLion
67 Case Studies
A LoyaltyLion Case Study
100% Pure approached LoyaltyLion because they needed an omnichannel loyalty program that could work seamlessly across their online store and 12 physical locations. They required a solution that could integrate with their existing Shopify Plus and Shopify POS systems to create a unified customer experience.
LoyaltyLion implemented its solution by using a 'multi-link' feature to connect all 12 Shopify POS accounts to a single loyalty program running on their Shopify Plus store. This allowed 100% Pure to track all customer purchases in one place. The results were significant, including a four times reduction in customer churn and a 72% higher spend from loyalty members. The program also drove a 3x increase in purchase frequency and generated $244k in additional referral revenue for the brand.