Case Study: Oregon Health & Science University boosts patient engagement and organic search with Loyal Health

OHSU boosts organic search results by 73% with Loyal Health

Oregon Health & Science University (OHSU) sought to increase patient engagement and demonstrate its commitment to transparency by publishing patient experience data. The challenge was to leverage this data, similar to how consumers use online reviews, to help potential patients choose healthcare providers. OHSU partnered with Loyal Health to implement its Empower data publishing platform.

Loyal Health's solution integrated seamlessly with OHSU's Epic workflow, ensuring high physician adoption. The results were significant, with OHSU's physician profile pages experiencing a 73% increase in organic search results, a 39% increase in new users, and a 48% increase in page sessions a year after implementation. Loyal Health enabled providers to gain valuable patient feedback, furthering OHSU's transparency goals.

Oregon Health & Science University (OHSU)