Case Study: DHR Global rebuilds its executive search operating system with Loxo

DHR Global rebuilds its operating system on Loxo with 100 custom releases

DHR Global, a top-10 global retained executive search firm, faced significant operational bottlenecks due to its legacy software and a stack of point tools. This infrastructure caused delayed reporting, a lack of standardized performance metrics, and inefficient manual processes that hampered its 350 consultants across 60+ markets. The firm needed a new platform, Loxo, to eliminate these inefficiencies and serve as a true partner for its future growth.

Loxo implemented a completely customized enterprise solution, including a dedicated migration team that moved decades of relationship data. Most impressively, Loxo assigned DHR its own product, design, and engineering team, which shipped approximately 100 custom software releases during implementation. The result was a transformed operating system with real-time reporting, granular email governance, and sophisticated off-limits handling, all built to the precise specifications of one of the world's most demanding search firms.

DHR Global