Case Study: Pit Farm Tennis Club reduces membership admin with LoveAdmin

Pit Farm Tennis Club reduce renewal and payment admin with LoveAdmin

Pit Farm Tennis Club is a friendly, volunteer-run club in Guildford with around 500 members, but its membership admin was highly manual. The club used spreadsheets, paper renewal forms, bcc email lists, and cheque or bank transfer payments, leaving little visibility or accountability and taking about 7 hours a week, rising to 25–30 hours during renewal season. Pit Farm Tennis Club turned to LoveAdmin to simplify membership management and reduce the admin burden.

With LoveAdmin, Pit Farm Tennis Club moved to online card and direct debit payments, automatic payment reconciliation, linked family accounts, and easier mobile admin and email communication. The system also streamlined renewals so much that a leadership handover during renewal season became manageable. LoveAdmin helped Pit Farm reduce admin time, improve visibility, and let members view and update their own membership details more easily.

Pit Farm Tennis Club

Max Beech

Membership Secretary