Case Study: Burnley FC in the Community achieves 500 new sign-ups in five months with LoveAdmin

Burnley FC in the Community – 500 new sign ups in the first 5 months with LoveAdmin

Burnley FC in the Community, the official charity of Burnley Football Club, needed a better way to manage a rapidly growing mix of sports, education, welfare and community programmes as admin workloads increased after their return to the Premier League. Their previous system was difficult for both staff and customers to use, so they turned to LoveAdmin and its community trust management software to simplify bookings, payments and communications.

LoveAdmin provided a contact CRM, branded online shop, bulk and individual communications, and tools to manage events, camps and memberships in one place. As a result, Burnley FC in the Community reduced admin, improved the customer experience, and made it easier for staff to focus on other priorities, while adding 500 new sign-ups in the first five months and managing 1,000+ members through LoveAdmin.

Burnley FC in the Community

Chanelle McManus

Sport Development Manager