Case Study: Croydon Harriers increases payment collection and cuts admin with LoveAdmin

Admin Down 70%, Income Up £3,000

Croydon Harriers, an athletics club with a long history, was struggling with a labour-intensive membership process that relied on spreadsheets, paper renewal forms and manual payment tracking. The club turned to LoveAdmin for a membership management system that could help them manage member information, improve communication and reduce the administrative burden on one person.

LoveAdmin provided an online self-service membership platform with real-time payment reporting, automatic reconciliation and secure information sharing between club officials. As a result, Croydon Harriers reduced admin, improved safeguarding and increased payment collection by 25%, adding about £3,000 a year, while collecting payments three times faster than before.

Croydon Harriers