Case Study: Thames Turbo Triathlon Club increases revenue and cuts admin with LoveAdmin

Admin Down 60%, Income Up £3,000

Thames Turbo Triathlon Club, one of the UK’s largest triathlon clubs with more than 500 members, was struggling with growing admin demands as its membership expanded. The club relied on spreadsheets, paper renewal forms, and manual payment chasing, which made member data harder to manage, slowed collections, and created safeguarding and communication challenges. LoveAdmin provided a membership management solution to help modernize these processes.

With LoveAdmin’s software, Thames Turbo Triathlon Club moved to a centrally stored online database with real-time payment reporting, automated reconciliation, online member accounts, and online registrations. The club increased payment collections by 15%, adding £3,000 in revenue, collected payments 4x faster, and reduced admin time by 60%, while also improving cash flow and data accuracy.