Case Study: Hot Chilli Triathlon Club reduces admin by 60% with LoveAdmin

Admin Down 60%, Income Up £3,000

Hot Chilli Triathlon Club, based in Trowbridge, had grown from a small group of friends into a club with more than 80 members, but its administration had become increasingly difficult to manage. Using disconnected tools for member data, renewals, communication, and payment collection, the club spent too much time on manual admin and reconciliation. It turned to LoveAdmin membership management software to streamline these processes and improve efficiency.

LoveAdmin gave Hot Chilli Triathlon Club one secure place to manage member information, collect payments online, automate renewals, and communicate with members more easily. The club also gained payment reporting that showed forecast income, amounts paid, and outstanding payments at a glance. As a result, LoveAdmin helped the club reduce administration time by 60%, increase payments collected by 25%, improve cash flow by about £3,000, and collect payments three times faster than before.

Hot Chilli Triathlon Club

Martin Disney

Hot Chilli Triathlon Club