Lovata
23 Case Studies
A Lovata Case Study
The customer, 2doc, is a medical startup that sought to build an online environment to connect patients with healthcare providers and services. Their challenge was to optimize the process for patients to find and book quality medical care while also providing medical institutions with tools to attract patients and automate their registration processes. They partnered with the vendor Lovata to develop a comprehensive web portal and mobile application.
Lovata implemented a multi-faceted solution for 2doc, which included a doctor finder web service, a mobile app, a Telegram bot, and a medical CRM system (MedCRM). This integrated platform allows patients to search for doctors, compare options, and book appointments with real-time availability. The solution also provides automated notifications and tools for partners and insurance companies. As a result, 2doc successfully launched its service, creating a unified ecosystem that streamlines patient acquisition for medical centers and simplifies the process of obtaining medical services for patients.