Case Study: Razorpay enhances payment app onboarding and user delight with LottieFiles

Razorpay - Customer Case Study

Razorpay, a company that provides online payment solutions, wanted to enhance the user experience within its mobile app with engaging animations for onboarding and user feedback. The design team faced the challenge of implementing these immersive interactions while also optimizing for small file sizes to keep the app lightweight and simplifying the handoff process to their development teams. They turned to the vendor LottieFiles and its Lottie format to address this.

By implementing LottieFiles, Razorpay simplified the animation handoff to developers, who integrated the Lottie player. The solution resulted in tiny animation file sizes that helped maintain a small overall app size. Furthermore, the use of LottieFiles streamlined communication with the development team, which reduced project timelines. The animations successfully made the user experience more delightful and educational, validating Lottie as a core tool for Razorpay's future motion design work.

Razorpay