Case Study: GCOO reduces towing incidents with LottieFiles

How Gbike Transformed User Behavior Using Lottie

GCOO, the operator of the Gbike mobility service, faced a significant challenge as user complaints and towing incidents surged due to unclear warnings about restricted parking zones in their app. user attention to towing zones. This solution implemented by LottieFiles led to a 32.5% drop in towing incidents, a 35% reduction in related complaints, and a 7% point increase in user confirmation actions, all while significantly accelerating the design and development workflow.

GCOO

Son Hyunju (Lilly)

Product Designer