Case Study: The Travel Technology Company achieves 10x faster onboarding with Lore IO

The Travel Technology Company - Customer Case Study

The Travel Technology Company, a U.S.-based travel technology and services provider, struggled with a complicated customer onboarding process that took 12–18 weeks per client and required significant effort from both sides. This slowed their ability to onboard new customers and scale their platform efficiently. Lore IO’s Common Data Model for Travel & Hospitality was used to help address this challenge.

With Lore IO, The Travel Technology Company implemented an AI-powered, low-code common data model that bridged customer data to the company’s target schema and enabled a more self-serve onboarding process. As a result, Lore IO helped the Customer Success team onboard vendor data 10x faster, reducing onboarding from 3–4 months to 2–3 weeks, cutting data preparation time by 90%, and automatically mapping 75% of entities and attributes via AI and recommendations.

The Travel Technology Company