Case Study: Werkzeugstore24 achieves streamlined logistics and increased efficiency with Loqate's Address Verification

Werkzeugstore24 improves logistics workflows and increases business efficiency with Loqate's address validation solution

Werkzeugstore24, a leading German online DIY retailer, faced frequent delivery errors from hurried checkout entries—especially on mobile—resulting in incomplete or incorrectly abbreviated addresses that created extra manual rework, overtime and frustration for warehouse and logistics teams. To solve this, the company implemented Loqate’s Address Verification solution to validate and standardize customer delivery data at checkout.

Loqate’s address look‑up tool with its auto-complete feature reduced address-related issues, cut down on canceled and manually reworked labels, and let Werkzeugstore24 handle its average four‑figure daily parcel volumes without adding resources. As a result, complaints from the warehouse have fallen, shipping delays have been eliminated, and staff efficiency and checkout speed have improved thanks to Loqate.

Werkzeugstore24

Benjamin Bick

Head of Strategy & Marketing