Case Study: Mountain Warehouse achieves accurate international address data and seamless checkout with Loqate

Mountain Warehouse enhances international address data with Loqate

Mountain Warehouse, a global outdoor clothing and equipment retailer with over 240 stores, needed to simplify international checkout and ensure delivery accuracy as it expanded into new markets. To tackle complex global addressing — different languages, formats and accents — Mountain Warehouse deployed Loqate’s Address Verification to improve the customer checkout experience and data quality.

Loqate’s Address Verification was easy to set up and lets shoppers quickly search for and auto‑complete correctly formatted, country‑specific addresses, reducing friction at checkout. The solution has standardised global address data, supported Mountain Warehouse’s growth to nine web profiles and growing online sales, and delivered faster checkouts, improved conversion potential and more reliable international deliveries.

Mountain Warehouse

Ed Whatmore

Head of eCommerce