Case Study: Fresh Milk Software's Flobot achieves 20% increase in customer signups with Loqate Address Verification

Loqate's address verification technology increases Flobot's customer signups by 20%

Fresh Milk Software’s Flobot is a payment and job management system for service companies and tradespeople that was struggling with inaccurate address capture across noisy, mobile job sites—leading to missed appointments, wrong deliveries and workflow chaos. To address this, Fresh Milk Software integrated Loqate’s Address Verification solution to give contractors a fast, reliable way to capture accurate addresses on mobile devices.

Loqate’s Address Verification reduced “fat finger” errors and sped up data entry, helping cleaners, tradespeople and suppliers arrive at the right location first time and saving customers time and money. The deployment of Loqate’s solution delivered measurable impact: Flobot saw an average 20% increase in customer signups and improved scheduling and delivery reliability.

Fresh Milk Software

Robert Barney

Managing Director