Case Study: Lakeland achieves faster checkout and improved delivery accuracy with Loqate Address Verification

Lakeland improve their checkout process with Loqate

Lakeland, the UK kitchenware retailer, needed to streamline its online checkout and capture accurate international delivery and billing addresses. To solve this they implemented Loqate’s Address Verification service to provide fast, up-to-date and comprehensive address lookup within their checkout forms.

Loqate’s tool auto-completes and standardises address data, reducing entry friction and speeding up the customer journey through checkout. As a result Lakeland reports faster address completion, improved data quality and delivery efficiency, and cites Loqate as a trusted supplier that has helped increase conversion by making the checkout process smoother.

Lakeland

Tony Preedy

Marketing Director