Case Study: Quiz Clothing speeds up checkout and boosts conversions with Loqate Address Verification

International brand Quiz launches Loqate address verification to support continued focus on customer experience

Quiz Clothing, a leading multi-channel retailer established in Scotland with a strong international presence, needed to improve customer experience and ensure accurate first-time deliveries as its e-commerce and mobile traffic grew. Having used Loqate’s postcode look‑up since 2008, Quiz Clothing moved in 2017 to Loqate’s real‑time Address Verification to speed checkout, reduce friction and boost conversions.

Loqate implemented its Address Verification and international data‑quality services across Quiz Clothing’s global websites, store network and app, letting customers worldwide find and confirm addresses quickly. As a result, Quiz Clothing reports a faster, friction‑free checkout and stronger customer confidence — coinciding with a 43% year‑on‑year increase in website traffic (primarily mobile) and improved delivery accuracy credited to Loqate’s solution.

Quiz Clothing

Haroun Saleemi

Head of eCommerce