Loox
13 Case Studies
A Loox Case Study
The customer, BlendJet, faced the common e-commerce challenge of rapidly rising customer acquisition costs and sought to reduce their reliance on paid ads. They used the vendor Loox, initially for its automated photo and video review collection service, to help build social proof.
Loox implemented its referral program solution for BlendJet, which was activated directly within the existing app. This set-and-forget system generated over $7.5 million in additional referral revenue and helped collect over 200,000 reviews, providing a significant measurable impact for the customer.