Case Study: KBDfans generates $2.5M in new value with Lootly

KBDfans generates $2.5 million in new value in less than 2 years

KBDfans, an online retailer of mechanical keyboards and accessories, needed a loyalty program to retain its large, global customer base. Their challenges included finding a simple, cost-effective solution with a clean user interface that could handle unlimited customers and order volume without becoming a financial burden as the company grew rapidly. They turned to Lootly for its points and rewards program.

Lootly implemented its unlimited-use points and rewards program, which was easy to configure and designed for an excellent customer experience. The results were significant: KBDfans gained 23,000 new program members and saw a 16% increase in new customer acquisition. Most importantly, Lootly helped generate an average of $337,000 in new value per month, delivering a 28x ROI and over $3 million in total value over 2.5 years.

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