Case Study: Savage achieves 4X ROI and loyalty program growth with Lootly

Savage Cards and Breaks launches their Savage Club with Lootly

Savage, a sports card retailer, needed to automate the process of rewarding its loyal customers for its Savage Club, a task its owner was previously doing manually and inefficiently. The challenge was to find a solution that would automatically award discounts, be easy for customers to use, and serve as a unique differentiator from competitors. The company turned to the vendor, Lootly, for its loyalty program service found via the Shopify App Marketplace.

Lootly’s solution was to implement a VIP tiered loyalty program to power the Savage Club. This automatically assigned discounts to loyal customers, who could then easily acquire them through a program widget. The results were significant, with the program generating a 4X ROI and a 66% increase in new customers within a 30-day period. The business owner reported that customers love the club and the prestige it confers, and he plans to continue using Lootly.

Savage

Hugo Savage

Business Owner