Case Study: SRI achieves reliable global calls and improved client engagement with LoopUp

SRI Delivering a professional experience on every call with LoopUp

SRI is a global executive search firm recruiting senior talent across media, technology, sport and related sectors. Faced with spiralling costs, fractured conferencing tools (dial-in, Zoom, WebEx), poor long-distance audio/video and a need to improve candidate and client experiences, SRI selected LoopUp’s conferencing service to standardize calls and interviews across its offices.

LoopUp was rolled out company-wide with simple onboarding, dedicated meeting rooms, screen sharing, recording and a unique approach that carries audio over reliable phone lines while streaming video separately to prevent dropouts. The change delivered measurable adoption (meeting links are used on 97% of LoopUp calls), fewer IT support tickets, better long-distance audio, reduced travel and faster, more professional interviews—helping SRI increase productivity and improve engagement with both clients and candidates.

SRI

Lucy Cliffe

HR and Operations Manager