Case Study: On Q Financial achieves a more engaging, secure and reliable meeting experience with LoopUp

On Q Financial A more engaging meeting experience with LoopUp

On Q Financial, a leading US mortgage lender with more than 600 employees across 90+ locations, was frustrated by the limited control and functionality of a traditional dial‑in system. After running a pilot, the company adopted LoopUp’s conferencing solution—providing click‑to‑join meetings, host controls, PSTN audio, screen sharing, video and recording—to give staff and clients a more secure, visible and user‑friendly meeting experience.

LoopUp deployed quickly and became On Q Financial’s primary communication tool, used for client pitches, company calls, training and departmental meetings. The switch delivered measurable impact: 96% of users stopped dialing in and now join via the LoopUp meeting link, 91% regularly use LoopUp’s screen share, and leaders report higher productivity, a recorded training library and consistently reliable audio with no support complaints. LoopUp is also ISO/IEC 27001 certified and provides end‑to‑end encryption, supporting secure, high‑quality remote working.

On Q Financial

Ben Holland

Vice President of Marketing