Case Study: Guestline achieves seamless global Teams Calling with LoopUp

How an innovative player in the hospitality industry is increasing their international reach with LoopUp and Microsoft Teams Calling

Access Hospitality, a hospitality industry business with a global footprint, needed a more reliable and scalable communications platform to support its growing international operations and busy call-handling teams. The company was looking to move away from legacy telephony and adopt Microsoft Teams Calling, with LoopUp providing the communications support needed to make the transition work across multiple countries and offices.

LoopUp implemented Microsoft Teams Calling for Access Hospitality, helping streamline employee communications, improve reliability, and simplify global rollout. The result was a more integrated user experience, no further phone outages, faster support for changes and new office setups, and estimated IT savings of £2,000 per month.

Access Hospitality

Simon Larkin

Project Manager