Case Study: Travelex achieves 44% increase in active users and streamlined global conferencing with LoopUp

Enabling global business with Travelex

Travelex, a leading foreign currency exchange company serving over 37 million customers across 26 countries, needed a modern, reliable global conferencing solution to support distributed executives, partners and staff. Dissatisfied with traditional audio conferencing, Travelex selected LoopUp — including the LoopUp tool for Outlook — for its global footprint, ease of use, click-to-join meetings and one-click screen sharing.

LoopUp implemented outbound call-to-join, Outlook scheduling integration, one-click screen sharing and simplified account provisioning, making meetings easier to join and manage. The result was rapid adoption — a 44% increase in active users globally in the first 10 months — along with the majority of meetings being joined by click rather than dial-in, minimal recorded issues and reduced administrative overhead, improving Travelex’s global collaboration.

Travelex

Ian Stewart

Telecommunications Specialist