Case Study: Centerbridge Partners achieves reliable, effective remote meetings with LoopUp

Centerbridge Partners Improving remote meeting effectiveness with LoopUp

Centerbridge Partners, a private investment management firm, faced unreliable audio and limited functionality with their existing web conferencing and basic dial‑in tools, which prevented external participants from seeing who was on calls, sharing slides, using video, or muting noisy attendees. Seeking a more reliable, easy-to-use solution, Centerbridge piloted the LoopUp meeting platform (including the LoopUp for Outlook app and mobile app) to improve collaboration with investors, advisors and portfolio teams.

LoopUp deployed a pay-as-you-go meeting service with phone-line audio for reliability, internet-based screen share, video, recording and host controls, plus Outlook integration, SSO setup and user onboarding. The rollout across Europe (and later New York) was seamless — 99% of users stopped dialing in and now join via LoopUp links, 93% use the LoopUp Outlook plugin, Executive Assistants adopted delegate features, and Centerbridge reported fewer disruptions and faster meeting setup thanks to LoopUp.

Centerbridge Partners

Conrad Randall

European Support Manager