Case Study: Access Hospitality achieves streamlined global communications with LoopUp and Microsoft Teams Calling

Access Hospitality saves £2,000 a month with LoopUp

Guestline, an innovative SaaS provider in the hospitality industry, faced challenges scaling its global telephony. With a geographically dispersed team and a critical support call center, its previous Skype for Business system suffered from reliability issues, serious outages, and a lack of flexibility for international expansion. Guestline partnered with LoopUp to implement Microsoft Teams Calling as its unified cloud telephony solution.

With LoopUp's support, Guestline successfully migrated to Microsoft Teams Calling, streamlining communications into a single, reliable platform. The solution provided the global scalability and stability the business needed. The results were transformational, including an estimated IT cost saving of £2,000 per month, the elimination of system outages, and a much-improved user experience. LoopUp's detailed and responsive partnership ensured a smooth and confident global rollout.

Access Hospitality