Case Study: Alight scales global proposal operations and unifies RFP content through 9 acquisitions with Loopio

How Switching to Loopio Helped Alight Scale Proposals Globally, Amid 9 Acquisitions

Alight, a leading cloud-based provider of digital human capital and business solutions serving more than 4,300 clients (including over 70% of the Fortune 100), faced fragmented and inconsistent RFP responses after nine acquisitions and rapid growth ahead of its 2021 IPO. Their decade-old legacy RFP system hindered collaboration and left duplicate, outdated answers across teams, so Alight turned to Loopio’s RFP response platform to create a unified, scalable content library and streamline proposal workflows.

Loopio delivered a single source of truth—centralized content, automated review cycles, and collaboration tools—and was rolled out to 250 global users in 2021. The platform enabled Alight to sustain hundreds of RFPs annually with consistent, up-to-date answers, maintain RFP volume during staffing changes, rally stakeholders around efficient processes, and position the company to expand Loopio usage to ~400 users, directly improving accuracy, throughput, and alignment across acquired entities.

Alight

Valarie Mammales

Global Proposal Development Leader