Case Study: HedgeServ reduces DDQ response time from 3 days to 4 hours with Loopio

HedgeServ Reduces DDQ Response Time from 3 Days to 4 Hours with Loopio

HedgeServ, a top-ranked global independent fund administrator providing front-, middle- and back-office solutions, faced a slow, manual RFP and DDQ process that made finding content difficult, created version‑control problems, and tied up subject matter experts. To address these challenges they selected Loopio and implemented Loopio’s RFP response software as their central content and project-management solution.

Using Loopio’s centralized library, intelligent automation and project-tracking features, HedgeServ cut time to a first RFP draft from seven days to two and reduced DDQ turnaround from three days to just four hours, eliminated version-control issues, and freed SME time for higher‑value work; Loopio also enabled a GDPR content archive that sped responses to privacy-related questions.

HedgeServ

Antonio Noriega

Director, Global Head of IT Audit and Compliance