Case Study: Celonis achieves 50% faster RFx turnaround with Loopio

Celonis speeds RFx turnaround by 50% with Loopio

Celonis, a process mining software company, faced a significant challenge in managing its rapidly growing volume of complex RFx requests. With a manual process based on Google Sheets that was difficult to scale, their solution engineers were spending weeks on each request, hindering global growth and taking time away from sales-focused activities. They turned to the Loopio platform to build a centralized and automated response program.

By implementing Loopio, Celonis developed a secure, cloud-based library of answers in five languages that serves over 500 global users. This solution provided a 55% automation rate for first drafts and reduced their RFx turnaround time by 50%. The Loopio platform enabled teams to find information faster and focus on customizing high-value responses, significantly improving efficiency and supporting the company's global ambitions.

Celonis