Case Study: Office Depot achieves 12% ecommerce revenue growth with Loop54

Office Depot uses Loop54 to eliminate site-search maintenance costs and increase revenue from search visits

Office Depot, the global office supplies retailer, was struggling with poor product findability across a large and complex inventory, driven by unstructured product data, niche industry jargon, and customer-specific assortments. Before working with Loop54, the company used an open-source Lucene search solution but faced high maintenance costs and missed conversion-rate targets.

Loop54 implemented its eCommerce search solution to improve search relevance and reduce the burden of site-search upkeep. Within one month, Office Depot reported a 12% increase in ecommerce revenue, a 100% reduction in search maintenance costs, improved internal efficiency, and faster search response times.

Office Depot