Case Study: Polestar Solutions enhances employee healthcare and engagement with Loop Health

The Loop App's Effectiveness at Polestar Solutions

Polestar Solutions, a rapidly growing data analytics and enterprise planning company with a young workforce across India and the USA, wanted employee benefits that went beyond traditional health insurance. Dissatisfied with its previous provider’s limited offerings, the company looked for a more modern, all-in-one benefits partner that could match industry standards and better support employee wellness.

Loop Health provided Polestar Solutions with group health insurance plus the Loop app, enabling teleconsultations, Medical Advisor chats, lab test bookings, insurance details, and 24x7 support. The program drove strong engagement, including 301 app downloads, 563 MA chats, 188 online doctor consultations, and 43 lab test bookings, while helping resolve about 80% of healthcare concerns remotely and even improving claims outcomes in a surgery case.

Polestar Solutions

Atul Anand

Human Resources