Case Study: BVC Group achieves faster claims support and better employee health benefits with Loop Health

How The Loop App Delivered Tangible Results for BVC

BVC Group partnered with Loop Health after struggling with slow claim approvals, poor communication, and limited transparency from their previous insurer. They also wanted a more comprehensive health benefits provider to keep pace with competitors, and needed a smoother experience for employees and HR.

Loop Health implemented its digital health benefits platform, the Loop app, giving BVC employees access to insurance details, teleconsultations, lab test bookings, medical advisor chats, and dedicated claims support. The results were strong: BVC saw 32 app downloads, 102 app interactions, 24x7 claims support, and 24x7 customer support, with HR reporting that claims were handled impressively and that Loop significantly reduced the time spent coordinating benefits.

BVC Group

Harish Rana

Admin Operations