Case Study: Desai Brothers boosts employee wellness and claims efficiency with Loop Health

Desai Brothers' 2-Year Journey with Loop

Desai Brothers, a leading tobacco and snacks manufacturer, partnered with Loop Health to improve employee health and engagement. The company faced high turnover in some divisions, low awareness of health insurance and wellness benefits, delays in claims processing, and the lack of cashless medical facilities in rural locations where many employees worked.

Loop Health implemented comprehensive health insurance and employee wellness support, including awareness sessions, digital claims processing, rural cashless hospital partnerships, and HRMS integration for smoother endorsements and claims. The impact was strong: MA chats rose 69% to 203, doctor consults doubled to 30, lab tests increased 210% to 90, and total savings grew from INR 37,300 to INR 73,600. Loop Health also helped ensure 100% of claims were settled within 10 days in 2022, while maintaining high employee ratings across services.

Desai Brothers