Case Study: Alicon Castalloy achieves lower insurance costs and faster claims with Loop Health

Alicon Castalloy drives better Insurance Service for their Employees with Loop

Alicon Castalloy, an auto component manufacturer with 850 employees, was struggling with rising health insurance premiums and poor service from its previous broker. The HR team was overloaded with insurance queries and claims, and employees lacked easy access to policy information and support. They partnered with Loop Health for a more systematic health insurance and employee benefits experience, including access to Loop’s mobile app and responsive support.

Loop Health streamlined claims handling and employee communication by providing a structured backend team, accessible helpline, and a mobile app for policy details and medical claim cards. The impact was significant: 91% of claims were settled within 10 days and the remaining 9% within 20 days, HR workload dropped, employee satisfaction improved, and Alicon Castalloy also reduced its health insurance costs.

Alicon Castalloy