Case Study: Goodwill of Southwestern Pennsylvania saves 7,500 management hours with Loomis SafePoint Titan

Loomis SafePoint saved approximately 7,500 hours of management time by eliminating bank trips at this service agency’s multiple retail stores

Goodwill of Southwestern Pennsylvania, a large human service agency and network of nonprofit retail stores, needed a better way to handle cash at its 32 locations. Before working with Loomis, store managers were spending significant time making bank trips, which reduced productivity, increased exposure to robbery and injury, and created internal theft risks. The organization had also become frustrated with managing multiple vendors for armored transportation and smart safes.

Loomis implemented its SafePoint Titan smart safe solution, along with armored transportation and the Loomis Direct online portal, giving Goodwill a single point of contact and remote visibility into cash activity. The result was a smoother transition, easier safe management, and improved service responsiveness. Loomis helped eliminate bank trips, save about 7,500 management hours annually, and reduce risks tied to robbery, theft, and injury while giving each store manager back about an hour a day to focus on operations.

Goodwill of Southwestern Pennsylvania

Bob Stape

Chief Operating Officer, Senior Vice President, and Corporate Compliance Officer