Case Study: KeyBank achieves ROI in under 2 years with Loomis vault outsourcing

KeyBank gets ROI in under 2 years by outsourcing 60% of vault operations to Loomis

KeyBank, a major financial institution, was struggling to compete for client business in regions where they lacked a physical presence. Their internal cash vault operations for these areas were costly and inefficient due to low volume, making their pricing uncompetitive. To address this challenge, KeyBank partnered with the vendor Loomis to outsource these operations.

Loomis implemented a solution by taking over 60% of KeyBank's cash vault operations and providing Cash in Transit services. This partnership allowed KeyBank to leverage Loomis's variable cost model to standardize and reduce costs, expand their service footprint, and improve the consistency of their client experience. The results were significant, with KeyBank achieving a return on their investment in under two years.

KeyBank