Loom
5 Case Studies
A Loom Case Study
Postclick, a 250‑employee digital advertising company, needed an easy-to-use video messaging platform to boost Sales, Customer Support, and internal communications across four global offices and preserve company culture during remote work. They chose Loom to personalize outreach, break down silos, and solve inefficiencies in prospecting, support, and internal comms.
Using Loom’s video messaging and a company incentive program, Postclick drove rapid adoption—60% of employees were using Loom within a month—and applied video across sales, support, customer success, and internal updates. Loom helped reduce meetings by 50%, cut back-and-forth emails and calls, increase outreach engagement and reply rates, improve customer satisfaction, and strengthen a unified one‑team culture.
Tyson Quick
Chief Executive Officer