Case Study: TransferWise achieves self-serve analytics and faster decision-making with Looker

TransferWise - Customer Case Study

TransferWise, an international peer-to-peer service for low-cost money transfers, was scaling rapidly and needed to become more data-driven. Business teams relied heavily on a small analytics group to run queries and produce reports, creating bottlenecks because reporting depended on a single maintainable tool and limited analyst capacity.

By adopting Looker, each team now uses interactive dashboards and a single source of truth to run operations, track KPIs, and create team-specific metrics. The move eliminated routine reporting work for analysts, boosted companywide productivity, uncovered new revenue opportunities, and enabled faster, data-driven decision making.

Transferwise

Erik Johansson

Growth Analyst