Case Study: Nana achieves faster, more efficient grocery delivery with Looker

Optimizing the delivery of fresh groceries to homes across Saudi Arabia and Egypt

Nana, the Riyadh-based online grocery platform serving Saudi Arabia and Egypt, wanted to scale quickly while improving delivery speed, stock planning, and customer experience. Working with Looker-style analytics needs across finance, marketing, and operations, Nana needed better visibility into performance, more efficient fleet use, and smarter demand forecasting.

Looker helped Nana centralize and analyze business data through dashboards and reporting, enabling teams to track operational metrics and make data-driven decisions. The solution contributed to nearly 40% better truck utilization, 70% stock forecasting accuracy, lower fulfillment and cost per order, and improved delivery response times and customer experience.

Nana

Samer El Sahn

Chief Product Officer