Case Study: Force Therapeutics achieves 32% reduction in post‑acute costs and 28% fewer readmissions with Looker

Improving digital patient care with data at Force Therapeutics

Force Therapeutics is an episode-based patient engagement platform and research network that partners with 70+ hospital systems and has collected millions of patient data points. Facing the reality that more than 90% of post-op recovery happens at home—with nearly half of care costs driven by unnecessary services and complications—the company needed a way to scale remote education, guided therapy, secure clinician communication, and operational insights to reduce readmissions, costs, and workflow bottlenecks.

By embedding Looker’s analytics, Force standardized configurable clinical pathways, automated reporting, and real-time alerts while keeping data consistent and secure; the integration was completed in about two weeks. The result: measurable improvements at scale—32% reduction in post-acute costs, 28% fewer readmissions, a 26% increase in patient satisfaction, roughly $4K–$5K saved per patient (20–30% average savings), and the ability to handle surges in virtual care (platform activity rose >140% during the pandemic) while continuously optimizing care.

Force Therapeutics