Case Study: ISCS achieves rapid time-to-market and scalable self-service BI with Looker

A Looker Case Study

Preview of the ISCS Case Study

How ISCS Plugged Looker into Its Flagship Product to Meet New Customer Needs

ISCS, the maker of the SurePower Innovation enterprise suite for P&C insurers, faced growing customer demand for flexible, industry-specific business intelligence but didn’t want to build a BI product from scratch. Customers were stuck with delayed, canned reports and third‑party tools, and ISCS needed a scalable, self‑service solution that served both novice users and advanced analysts while minimizing time to market.

ISCS adopted Powered by Looker on AWS with Amazon Redshift and LookML, white‑labeling the result as SurePower Insights™. The solution delivers real‑time, 360° views, interactive dashboards, role‑based access, legacy data integration, and mobile support via private Looker clusters per customer and tiered pricing. The result: rapid time‑to‑market, stronger SurePower branding, new product and services revenue, broad customer adoption, and a scalable platform that democratizes data across insurers.


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