Case Study: Guidewire achieves scalable, industry-specific self-service BI and faster time-to-market with Looker

How Guidewire Plugged Looker Into Its Flagship Product to Meet New Customer Needs

Guidewire, maker of the SurePower Innovation® enterprise suite for property & casualty insurers, needed to add industry-specific business intelligence quickly without building a solution from scratch. The company faced a tight time-to-market window and had to serve a wide range of users—from novice portal consumers to advanced data developers—while meeting requirements for embedded visualizations, self-service exploration, security, scalability, and compatibility with its AWS/Redshift architecture.

Guidewire white‑labeled Looker as SurePower Insights™, using LookML and the Looker API to embed dashboards, enable tiered role-based access, and deploy per-customer VPC/Redshift instances for security and performance. The integration delivered fast time to market, scalable self-service analytics (allowing many more users at lower cost), strong customer adoption, new revenue streams, and freed developers to focus on product features rather than infrastructure.

Guidewire

Barry Ralston

AVP, Business Intelligence