Case Study: Grand Rounds Health achieves scalable, self‑service customer reporting with Looker

Grand Rounds Gets a Healthy Dose of Data Reporting with Looker

Grand Rounds, founded in 2011, helps employers—from 1,000‑member firms to Fortune 50s like Comcast, Costco and Walmart—connect employees and families with top medical experts. Although it had a custom clinical platform, the company needed a scalable, external dashboard to give customers clear, self‑service reporting on registration, utilization and health‑outcome impact across geographies and disease areas.

By adopting Looker, Grand Rounds built custom apps and a wrapper interface to create a single source of truth for customers and employees. The solution enabled instant, self‑serve visibility into program performance, improved internal analysis and coordination with hospital partners, and gave customers transparent data to drive engagement, marketing and better care decisions.

Grand Rounds Health

Bashir Eghbali

Director of Data Services & Engineering