Looker
95 Case Studies
A Looker Case Study
Cicil is an Indonesian fintech startup that provides student loans and educational support to young people, using AI-driven credit scoring to assess applicants without traditional credit histories or bank accounts. As the company grew its network of 2,500 student ambassadors and faced the shift to remote operations during COVID-19, it needed a scalable cloud and collaboration platform. Looker helped address this challenge as part of the broader Google Cloud/Workspace ecosystem used by Cicil.
Using Looker-supported analytics alongside Google Cloud tools, Cicil modernized its infrastructure, improved AI-driven risk modeling, and enabled remote teaching and teamwork at scale. The results included doubling app deployment speed, cutting DevOps tasks by 50%, increasing event participation by 25%, and keeping operations running with zero downtime during the pandemic.
Ricky Jeremiah
Chief Technology Officer