Case Study: HCA achieves streamlined revenue cycle reporting and faster decision-making with Longview

HCA Improves Financial, Managerial, And Clinical Processes With Arcplan Enterprise

HCA, a large healthcare operator with roughly 179 hospitals and 104 surgery centers across multiple countries, faced rising competition, increasing numbers of uninsured patients, and fragmented, paper-based reporting spread across stand‑alone data silos (about 18 TB of data). Accountants and clinicians struggled to extract timely, accurate insights while meeting strict HIPAA requirements and standardizing reports for hundreds of users, so HCA needed a centralized, secure, and user‑friendly analytics platform to improve financial, managerial and clinical processes.

HCA deployed arcplan Enterprise to build an EMR Revenue Cycle portal and an ED Dashboard that integrate Teradata, Hyperion Essbase and SQL Server data, provide drill‑down visuals, Active Directory–based security, and real‑time ER alerts. The solution delivered fast, self‑service reporting (aggregations of up to 200M records in <20s), increased user adoption, shortened month/quarter closes from five days to one, improved cash flow and collections, reduced bad debt, standardized best practices across facilities, and enabled data‑driven decisions for both financial and clinical operations.

HCA

Lisa Summers

Financial Services Group COO