Case Study: Century 21 Heritage Group achieves doubled efficiency with Lone Wolf Technologies

How a 700-Agent Brokerage Doubled Its Efficiency with the Lone Wolf Ecosystem

Century 21 Heritage Group, a multi-office brokerage of over 700 agents based in Hamilton, Ontario, needed a seamless, paperless transaction-management solution that would integrate with their long-standing brokerWOLF system and be easy for agents to adopt. To solve this, they turned to Lone Wolf Technologies and its ecosystem, including brokerWOLF and TransactionDesk (TransactionDesk Broker Edition), to eliminate double entry and unify front‑end and back‑end workflows.

Lone Wolf Technologies implemented a fully integrated workflow—linking TransactionDesk and brokerWOLF (with e-signing via Authentisign and WOLFconnect integrations)—so offers and documents move from creation to signature to the back end with a single sync. Within six months the brokerage reported visible efficiency gains, expecting to cut task time in half and effectively doubling overall efficiency across agents, back‑office and management.

Century 21 Heritage Group

Eryn Richardson

General Manager and Partner