Case Study: Fay Ranches, Inc. achieves streamlined operations and automated lead management with Lone Wolf Technologies

Fay Ranches, Inc. - Customer Case Study

Fay Ranches, Inc., a national land investment brokerage founded in 1992, faced fragmented customer management—standalone programs and spreadsheets that led to poor lead distribution, outdated listings and a lack of clarity between headquarters and offices. Prioritizing strong support, Fay Ranches selected Lone Wolf Technologies’ Propertybase platform with the Premier Onboarding service in August 2017 to consolidate applications and modernize workflows.

Lone Wolf Technologies delivered a consultative, hands-on implementation: the Propertybase Customer Support team used onboarding sessions, Zoom/Loom recordings and automation to replace manual tasks, centralize listings and streamline lead distribution. The vendor’s responsive support acted as an extension of the Fay Ranches, Inc. team, reducing routine work, improving data consistency across offices and allowing the company to focus on hiring and retaining experienced staff.

Fay Ranches, Inc.

Meredith Johnson

COO